Telegram bot and Mini App guides for business
What to decide before you build a Telegram bot or Mini App: the customer journey, the data the bot needs, how it connects to your CRM and how payments and order statuses work.
All guides on Telegram bots and Mini Apps
If you are not sure which format you need, start with the guide on choosing between a bot and a Mini App. Then write the brief, plan the CRM connection and, if customers pay inside Telegram, read the guide on payments and order states before development starts. The launch checklist helps you test the Mini App before real customers open it.
- Telegram bot or Mini App: which one do your customers need?
Telegram bot or Mini App? Choose by what users need to do: a chat flow, a full interface or both, and plan the system behind it.
- How to connect Telegram to a CRM: leads and duplicates
How to connect Telegram to your CRM: contact matching, required fields, duplicate leads and what happens when the CRM is down.
- How to accept payments in Telegram: products, confirmations and order statuses
How to take payments in Telegram: choose the right payment type, then link confirmed payments to order statuses, fulfilment and refunds.
- Telegram business bot brief: what to define before development
What to put in a Telegram bot brief: the user’s task, integrations, exceptions and one complete flow to build before adding features.
- Telegram Mini App launch checklist
Telegram Mini App launch checklist: user identity, navigation, payment states and backend, tested across Telegram apps before you go live.
Planning a Telegram bot or Mini App?
Describe the dialogue, the users and the tools it should connect to. We reply within 24 hours with questions and a suggested first step.
The first conversation is free, with no obligation.